Dear Editor,There is nothing wrong in saying that a number of ATMs in the city and especially in outskirts are left unattended throughout the day and people too lack common sense to use them properly. Moreover, the CCTV cameras at some places are missing or not functioning, while at many other places, there are no trained security guards. It is also pertinent to mention here that the security guards deputed at many ATMs are mostly retired persons and these aged guards can be seen relaxing most of the time and show least concern about what is happening inside the ATM.There are many newly opened ATMs where no guidelines have been displayed, no CCTV cameras are installed and no security guard has been placed to look after it. One can find huge crowd inside and outside the ATM, in sheer violation of COVID SoPs.The situation is particularly dangerous at night when anybody can stalk an ATM user easly. On top of all there is no panic button or alarms in the ATMs, which a victim can use in times of danger. Important telephone number list is also missing at most of the ATMs.It is a common scene to see 4-5 persons standing in an ATM. I don’t understand that when it is written clearly that only one person should enter ATM at a time why people don’t follow that?I have noticed many times that at the SBI ATM located at Marble Market, one will never find any guard or any other security arrangement. Moreover, one can find street dogs resting there. I wonder when banks can’t provide security in ATMs why they install such machines in such huge number? It is their responsibility to ensure the safety of customers and their money.I believe each and every ATM should be compulsorily manned with security guard properly equipped with communication facility connected with local police and necessary arms to meet any emergency. Through your esteemed daily, I would like to request all Bank authorities to provide proper security at ATMs so that one can feel secure while withdrawing cash.Ashu Magotra,Marble Market Jammu.
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