STATE TIMES NEWS NEW DELHI: Union Minister of State (Independent Charge) Development of North Eastern Region (DoNER) and MoS PMO, Dr Jitendra Singh on Wednesday called upon the State and Union Territory governments to switch over to e-Office, in order to achieve targets of public welfare schemes within stipulated timeline and to ensure maximum participation of citizens. Delivering keynote address, as Chief Guest, after formally inaugurating the National Workshop on e-Office and launch of CPGRAM reforms today, Dr Jitendra Singh expressed satisfaction over the fact that nearly 54 Ministries under the Government of India had already switched over to e-Office and over 15 lakh e-Files were being cleared every week in different offices of Government of India. He called upon the State and Union Territory governments to implement e-Office and seek whatever assistance required from Department of Administrative Reforms and Public Grievances (DARPG) and other central agencies, which are readily available to facilitate the process. While reiterating Prime Minister Narendra Modi’s Mantra of ‘Maximum Governance Minimum Government’, Dr Jitendra Singh said, e-Governance and e-Office are essential to achieve basic essence of maximum governance which is related to transparency with increasing participation of citizens. e-Office is no longer a privilege or obligation but a necessary and essential tool to achieve Modi Government’s vision of ‘India 2022’, he added. Referring to CPGRAMS reforms, Dr Jitendra Singh said, when Modi government came in 2014, the number of grievances registered per year was just about 2 lakh, which has now increased to around 19 lakh. This has been possible because citizens felt encouraged by timely disposal of their grievances and thus, became more participatory, he said. He called upon the State and Union Territory governments also to activate their grievance redressal mechanism, and said, in some States, the grievance website was not attended regularly which is very disappointing.
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